Return and Refund Policy

Returns

Eligibility:
- Items must be returned within 30 days of the purchase date.
- Product must be in its original condition, unused, and in the original packaging.
- Returns require a valid receipt or proof of purchase.
Non-Returnable Items:
- Gift cards
- Downloadable software or digital content
- Custom or personalized items

Refunds

Process:
- Once the returned item is inspected, you will receive a notification via email.
- If approved, the refund will be applied to your original method of payment within 5-10 business days.
Important Notes:
- Shipping costs are non-refundable.
- If a refund is granted, the cost of return shipping may be deducted unless due to a defect or mistake on our part.

Exchanges

We only replace items if they are defective or damaged.
For exchanges, contact us at gaming@maliciousmisfits.com to arrange for a replacement.

Late or Missing Refunds

Check your bank account and contact your credit card company as there may be processing delays.
If you’ve done this and still haven't received your refund, reach out to us at gaming@maliciousmisfits.com

Shipping Returns

You will be responsible for paying the return shipping costs, except in cases where the product is defective or an error occurred with your order.
To arrange a return, please contact us via email at gaming@maliciousmisfits.com, and we will provide the necessary return instructions and address.

Contact Information

For any questions or further assistance, please contact us at:

Email: gaming@maliciousmisfits.com